How to enable gift card refunds in EcoReturns?

Modified on Tue, 13 Dec 2022 at 07:08 AM

To automate the issuing of gift cards for refunds, you will need to follow these 2 simple steps:

  • Create a gift card on Shopify store.
  • Enable the created gift card on EcoReturns

How to create a gift card on Shopify?

  1. Begin with Logging in to your Shopify store.
  2. Move to Products on Dashboard > Gift Cards > Add gift card product

  3. Fill all the required details and make sure to untick the Online Store from Sales Channels and Apps section, else this Gift Card will be visible to your customers for purchase on your online store. 
  4. To activate the created gift card product select its status active. 

  5. Click on the Save button to save the created gift card. Copy the gift card product URL, also available at the All Products List. 

How to enable the created gift card on EcoReturns?

  1. To enable the created gift card product, login to EcoReturns
  2. Move to Refunds page under Settings
  3. If Store credit is not selected make sure to tick it.
  4. Now, select the Gift card option, so that it can be used to refund the customers.
  5. You can now paste the gift card product URL that you copied earlier from shopify.
  6. Click on save and now you can refund to your customers using Gift card.

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